Privacy Policy

1. Information We Collect

We may collect your name, email address, phone number, service address, booking details, payment status, and information submitted through customer or professional onboarding forms.

2. How We Use Information

We use your information to process bookings, verify phone numbers, send service updates, manage payments, review professional applications, and provide customer support.

3. Payments

Payments are processed through Stripe. SoHo Cleaning Group does not store full credit card numbers or sensitive card details on our servers.

4. SMS Communications

By submitting your phone number, you agree to receive service-related SMS messages such as OTP verification, booking confirmations, status updates, and professional application updates.

5. Professional Documents

Professional applicants may upload identification documents for verification. These documents are used only for review and onboarding purposes.

6. Data Sharing

We do not sell personal information. We may share necessary information with service providers such as Stripe, Twilio, Supabase, or operational partners required to provide our services.

7. Data Security

We take reasonable steps to protect submitted information. However, no online system can be guaranteed to be completely secure.

8. Contact

For privacy-related questions, please contact SoHo Cleaning Group using the contact details provided on our website.

Last updated: 2026

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